What Improvements?? The site seems to be going down the tubes !!
Replies: 9
What Improvements?? The site seems to be going down the tubes !!
 midge1249
(View posts)
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Posted: 29 Nov 2008 10:26PM GMT |
Classification: Query
Ancestry Phone Number 1-800-262-3787
The above phone number is to cancel your subscription, but I suggest that we ALL call it and DEMAND TO SPEAK TO A LIVE PERSON who can explain why the site seems to be deteriorating on a daily basis. They obviously don't believe in the old adage "If it ani't broke, don't fix it" as someone at Ancestry delights in complicating things once we are all used to the new unimproved changes. After a decade of membership, it's becoming increasingly clear to me that Ancestry.com has allowed itself to become ripe for more up-to-date (technically) competition. What was a brilliant site and cutting edge a decade ago, is beginning to show wear and tear and although full of good information, access to it and speed to retrieve it is failing miserably and just becoming a waste of valuable time.
The above phone number is to cancel your subscription, but I suggest that we ALL call it and DEMAND TO SPEAK TO A LIVE PERSON who can explain why the site seems to be deteriorating on a daily basis. They obviously don't believe in the old adage "If it ani't broke, don't fix it" as someone at Ancestry delights in complicating things once we are all used to the new unimproved changes. After a decade of membership, it's becoming increasingly clear to me that Ancestry.com has allowed itself to become ripe for more up-to-date (technically) competition. What was a brilliant site and cutting edge a decade ago, is beginning to show wear and tear and although full of good information, access to it and speed to retrieve it is failing miserably and just becoming a waste of valuable time.